I ordered a fairy dress for my 3yr old granddaughter... however, unfortunately due to Covid/Australia Post it didn't arrive in time for her birthday. The customer service with LetsDressUp was fantastic, I received emails advising that they had followed up 'their' end, and apologies for the delay (even though they were not responsible). I finally received the fairy dress - gorgeous, and exactly as described!
Then, a week later another dress arrived - a size bigger, and as a gift due to the late arrival of the first dress. Such a beautiful surprise... :)
I would highly recommend LetsDressUp.